Frequently Asked Questions
Everything you need to know about booking your yard card display. Don't see your question? Just reach out.
What is included in the price?
The price of your yard card rental includes delivery, setup, and takedown of your personalized greeting. Once your order is confirmed and payment has been processed, all you have to do is enjoy your yard card display! Standard rentals are displayed for approximately two days.
How far in advance should I book?
The sooner, the better — especially during busy seasons such as graduations and holidays. Once you submit a reservation request, our team will contact you within 24 hours to confirm availability based on our inventory and schedule. We recommend booking at least 3–5 days in advance whenever possible. Rush fees may apply for last-minute orders.
What should I do to prepare my yard?
To help ensure a smooth installation, please thoroughly water your lawn on the day of installation so the ground is soft enough for our signs. Any lawn maintenance, such as mowing or edging, should be completed beforehand to help prevent damage to the display. Please also secure any pets that may interfere with the installation process.
When should I expect delivery?
Most yard card rentals are delivered and installed either the evening before or early on the morning of your celebration. Standard rental periods are approximately two days. Additional rental days may be available for an additional fee and are subject to availability.
What if the weather is bad?
Our displays are designed to withstand normal weather conditions. In the event of severe weather, we will work with you to reschedule your rental at no additional charge whenever possible.
Can I add extras to my package?
Absolutely! We offer a variety of add-ons, including accent signs, extended display time, custom themes, and more. Ask about available options when placing your order.
What areas do you serve?
We proudly serve the greater Houston area. If you're unsure whether we deliver to your location, contact us with your address and we'll be happy to confirm.
Are your yard cards for purchase or rent?
Our yard card greetings are rentals only. We deliver, professionally install, and remove the display when your rental period ends.
May I share my yard celebration on social media?
Yes! We love seeing your celebrations. Be sure to tag us when you post photos of your display. We occasionally offer giveaways and promotions for customers who share their celebrations on social media.
Can I touch or move the yard card?
Please do not move, remove, or relocate any part of the display after it has been installed. We will work with you during setup to ensure the display is placed in your preferred location. If you need the display moved after installation, please contact us for assistance.
What is your refund and cancellation policy?
If you need to cancel your order, cancellations made at least 7 days before the scheduled installation date are eligible for either a 50% refund of the rental amount, or a full rental credit valid for 12 months from the original reservation date. Cancellations made less than 48 hours before the scheduled installation date are not eligible for a refund; however, a full rental credit valid for 12 months from the original reservation date will be issued.
What if I don't have grass?
No grass? No problem! We have display stands available for hard surfaces and indoor events. Please let us know when booking if your display location does not have grass.
What if I live in an apartment or townhouse?
Many apartment and townhouse communities have restrictions regarding temporary displays. Contact us before booking, and we'll discuss available options for your location.
What if my sprinkler system, invisible fence, or utility lines are in the yard?
Please let us know before installation if you have underground sprinkler systems, invisible fencing, landscape lighting, septic systems, or other underground utilities in the installation area.
What happens if the display is damaged, stolen, or vandalized?
Customers are responsible for protecting the display while it is on their property. Please contact us immediately if any part of the display is damaged, missing, or vandalized.
Can you install in public spaces, schools, or parks?
Installation is subject to property owner approval and local regulations. Permission may be required before installation.
Still Have Questions?
If you don't see your question listed here, please reach out. We'd love to help make your celebration special!